Troubleshooting for Quick Cash Flow Plan / Basic Budget

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Table of Contents

 


 

Cannot update payment schedule/settings or add a new loan/contact

You may encounter the warning "Please save/reset changes...", as below:

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You may see the warning in the Quick Cash Flow Plan or Basic Budget when you;

  • update the payment schedule (Basic)
  • update the settings (Quick / Basic)
  • add a new loan (Quick / Basic)
  • add contacts (Quick / Basic)

This warning means, that you have unsaved changes in the current budget, and that needs to be saved first before your action above.

This is to avoid any conflict between your local changes (unsaved changes) and any changes you are going to make, which may affect the current budget.

 

To save the changes can be done by clicking the Save Changes button, which appears on the right-top of the budget. 

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Any unsaved changes are marked with a small red triangle in the budget as below:

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After you save the changes, the previous warning will disappear.

In case that you don't want to save the changes, you may click the Reset instead, then it will be discarded.

 

 

VAT return timing in the budget is not correct

The VAT return timing, which is the timing of the cash flow, is automatically calculated in CaFE.

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If it is not correct, this might be due to the discrepancy between your actual VAT setup and that in CaFE.

You can find the reason why this happens, and how you can fix it in the Quick Guide (Link).

 

 

VAT return amount is not correct

The future VAT return amount is calculated based on the Budget amounts, not the actual amount. 

This may cause the difference between the amount from the Tax Authority.

Another possible cause is that "Cash-based" VAT calculation is implemented for the Quick Cash Flow Plan and Basic Budget.

Please refer to the Quick Guide (Link) to see how CaFE calculates the VAT return in detail.

 

 

Calculated exchange rate looks wrong

The exchange rate is estimated from the accounting data from your accounting system, but it may not be exact due to some unreconciled items, or simply no data is available for estimating it.

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In such a situation, you may set the exchange rate by yourself, and fix it.

Please see the "How to manage foreign currency payments" section in the Quick Guide (Link) for more details.

 

 

Cannot find my loan account in the Loan Simulator

When you are trying to add loan cash flow from our "Loan Simulator", you need to select "Loan Account", but it might happen that your required account is not listed.

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There are two reasons:

1. The loan account is already used in the budget.

In this case, you may update the existing budget manually, or delete the loan in the budget in edit mode, and use the loan simulation with "Loan Simulator" again.

 

2. The loan account is not recognized as a "loan" account type.

CaFE automatically categorizes your Chart of Accounts, and one of the categorizations is a loan.

In this case, you can manually set it in the "Budget Settings" -> "General".

Note that "Budget Settings" is shown in the "View Mode".

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In the loan section, click the box inside, and select the one you want to use, and save it.

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Then the loan account shows up in the selection list in the Loan Simulator, as below

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Cannot edit budget

After the fiscal year-end, the budget is temporarily not editable.

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This can be editable after creating "Next Period", by clicking the button "Create Next Period".

This is explained in the Quick Guide (Link) under "Create/Recreate the next period (Common)".

 

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